Claviga - Training - Selling Skills

Claviga has a four step approach to developing each selling skills programme:

Discovery: To gain a better understanding of your current sales strategies and practices
Design: To make certain the training is tailored to your requirements
Delivery: To guarantee we engage the participants in the learning experience
Follow up: To ensure the training is sustained

These steps ensure there is a structured, consistent and professional approach which will help to equip your sales team to advise customers on the right solutions, whilst, at the same time, establishing long-term relationships with them.

Below is a sample of the core programmes we have designed and delivered for clients recently:

Essential Selling Skills

Learning fundamental selling skills is essential to all sales people. Participants learn how to apply essential selling skills including:

Targeting the right customer
Planning for the call
Creating a positive impact and building rapport
Discovering and matching the client's needs and wants
Presenting the benefits of your solution
Overcoming objections and gaining commitment

Account Management

Participants learn how to apply the knowledge and skills to improve the management of their key accounts. They'll develop an approach to sales planning that will improve the effectiveness of their role and help them understand why planning, and setting priorities and targets, are so important. By the end of the programme, each participant will have prepared and presented their own account development plan.

Negotiation Skills

What are the main challenges we experience when negotiating with clients?

This question, and others, are answered whilst the participants understand the key steps of the negotiation process needed to develop and improve their skills - to achieve a win-win result.

Sales Presentation Skills

How you deliver your proposals to potential clients can mean the difference between winning and losing an account. It is vital that presentations are prepared, delivered and heard in a manner that allows for effective decision making. Claviga's highly practical approach will enable participants to prepare and deliver presentations that will gain the maximum effect.

For a more in-depth discussion call +44(0)1256 883642 or contact us