e-learning

Claviga has created an e-Learning blended solution for developing selling skills, within the hotel industry, which can be customised to your own specific requirements.

An e-learning blended solution is the combination of e-learning and a workshop environment. The e-learning gives the opportunity for highly interactive learning through a secure web site. At the end of the e-learning, participants undertake an assessment to measure their understanding. This is followed by a workshop where the participants have the opportunity to practically apply their e-learning.

Claviga has developed modules specifically designed for sales people in the hotel industry - these focus on:

Targeting the right customer
Making the appointment
Planning as sales call
Opening the sales call
Understanding the customers' needs and wants
Presenting benefits
Overcoming objections
Gaining commitment
Following up after the sales call

The e-learning can be provided in three ways - as standard modules with minimal customisation, personalised with your own company branding, or fully tailored to your own specific requirements.

What are the Benefits?

1. Claviga e-learning provides the opportunity to deliver a consistent learning message

2. It sustains the learning beyond a two or three day workshop experience

3. It gives the opportunity to go back and refresh the learning at anytime

4. It allows measurement of current knowledge and improvement in understanding after the total training experience

5.It's easy to access and use - no special equipment is required to deliver the training other than access to the internet using broadband or high speed internet access

6. It provides the opportunity to practice skills training in real live face-to-face scenarios

7. You can monitor progress throughout the e-learning

8. It's motivational, and a fun learning experience ...

To discuss you specific requirements and receive a free demonstration, please contact Brian Tilley brian.tilley@claviga.com or call +44 (0)1256 883642