

Congratulations to all hotels currently reporting your up-selling figures to us here at Claviga!
Fourteen departments and reservations centres have reported over USD 600,000 in increased revenues since January 1st!!!
That’s an average of USD 4,000 per department per week in 2008.
Send your weekly up-sells success stories to us here: plus_extra@claviga.com
Welcome on board to Jorge Bravo who has recently joined Claviga and will be delivering plus programmes in México and Latin America. With Spanish as his mother tongue, and with 20 years experience in the hotel and travel industry, needless to say Jorge's talents will be well received.
Here are some comments from participants who have recently attended the training:
Very interesting and useful. I had a great 3 days!
- Front Desk plus participant
A very interesting training that highlights the best way to go about making an up-sell
- Front Desk plus participant
Great! I think the team enjoyed the workshop and we have learned some valuable selling skills
– Spa plus participant
Start enjoying increased customer satisfaction and enhanced revenues in your department! For more details please contact Claviga:
Tel: +44 (0)1256 883642
e-mail: plus_extra@claviga.com

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