The newsletter of Claviga, provider of international training and consulting services

Increase your Food and Beverage Revenues in 2007 ... and beyond

Contact us now for details of our Food & Beverage plus programme and positively impact your restaurant revenue in 2007!

Do you have?

  • Multiple outlets in your property?
  • High staffing levels including part-time and casual staff?
  • Worries about the cost of implementing professional training across all people and all outlets?

Let Claviga equip you to conduct your own customer focussed sales training in 2007 ... and beyond ... with our Train The Trainer Option

  • Key members of your team will be given training techniques and materials to conduct all training on your property
  • Training manuals - yours to keep, forever!
  • Professional participant materials supplied by Claviga
  • Devise your own future training schedule to fit around your business demands
  • Refresh and repeat the training when necessary
  • Enlist future employees into the programme to create a consistent sales culture

Would you like to find out more? For full details of our "Train The Trainer" approach, contact Marc Fletcher or call +44 (0) 1256 883642

2007 Claviga Quotations' Calendar

We have just a few 2007 calendars left - they are full of our famous monthly quotations. If you'd like one - just email Sarah Wickenden with your postal address and we'll mail one out to you. But hurry - strictly on a first come first served basis.

 

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¡Bienvenidos Tess!

Tess Leon

Tess Leon is the latest member to join our team. Based in Spain, Tess has over 20 years experience in the hospitality industry and her open and outgoing nature gives her an undeniably successful rapport with everyone who meets her. Tess's mother tongue is Spanish but she speaks fluent English, albeit with an antipodean accent - an outcome of a chldhood spent in Australia. Brian Tilley, Claviga's Chief Executive, commented,
"Tess's appointment is a big step forward for us and we're delighted to have her join our growing team and represent Claviga in Spain. Her main focus will be on promoting plus to hotels in Spain."
To contact Tess click here

 

Happy 10th Birthday

Although it hardly seems possible, Claviga celebrates its 10th birthday this year. It's thanks to all of you we've reached this milestone. To recognise this achievement, we aim to raise GBP 10,000 in 2007 for Children in Crisis - a charity which exists to give children, in some of the world's poorest countries, the educational opportunities they need to help transform their lives. We'll update you on how we're doing throughout the year.

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